Tuesday, February 14, 2006

Problems with your Profile or with the Blog generally

If you are having a problem figuring out how to post a photo or complete your Profile or any other problem, could I ask you to read the the Frequently Asked Questions, it's title is WW2 Blog FAQ, to see if your problem is covered there.

The WW2 Blog FAQ is at the right side of the main page, you can also access it here.

If your problem isn't covered, or if you need further help, would you please restrict your questions to this thread and not use other threads for this purpose. Simply set out your problem as a Comment to this thread. Thank you.

N.B. I have now deleted blog questions from other threads so, if you still need help after reading the FAQ, please restate your problem here as a Comment.

31 Comments:

Anonymous josephine said...

Where can I find the start to my PROFILE!???

Tuesday, 14 February, 2006  
Blogger Ron Goldstein said...

Hi Josephine
A simple question this time so a simple answer.

1. Look to your right and scroll down till you finfd CONTRIBUTORS.
2. Click on your name.
3. On the new screen lock to your left for EDIT YOUR PROFILE.
4. Double click on this
5. Fill in some of the boxes (for FULL INFORMATION read the FAQs that Peter has so kindly provided).
6. When you have finished look for SAVE PROFILE and click on it.

Good luck

Ron

Tuesday, 14 February, 2006  
Anonymous JOSEPHINE said...

RON THANKS FOR TRYING TO HELP ME! I APPRECIATE IT I CLICKED ON MY NAME ! UP V COMES MYPROFILE BUT NOT"EDIT YOUR PROFILE" IS IT BECAUSE I HAVE A NMAC??
SO WHAT NOW???SORRY ABOUT THIS! THE FAQ QUESTIONS WERE NOT OF MUCH HELP

Tuesday, 14 February, 2006  
Anonymous JOSEPHINE said...

I AM VERY UPSET THAT I CANNOT FIND WHAT YOU WANT ME TO FIND. THE SITE THAT COMES UP STATES MY FULL NAME AND TO THE LEFT UNDER THE WIDE BLUE LINE: "USER STATS". NOTHING HAPPENS WHEN I CLICK ON THAT. WHEN I CLICK ON THE B IGET A PAGE TO GET AN ACCOUNT AND I HAVE ONE ALREADY!!!
SHOULD I QY UIT RON???

Tuesday, 14 February, 2006  
Anonymous josephine said...

ON THE B THEY WANT ME TO GET AN ACCOUNT AND I HAVE AN ACCOUNT ALREADT YWhere can I find the start to my PROFILE!???

Tuesday, 14 February, 2006  
Anonymous JOSEPHINE said...

RON! I THINK PETER HAS HIS NOSE FULL OF MY CONSTANT PROBLEMS: HE HAD ENDLESS PATIENCE TELLING ME HOW TO COMMENT. I FINALLY GOT IT AND ENJOYED IT AND NOW THIS.......
I REALLY AM AT MY WITS' END.
DO YOU THINK YOU CAN SOLVE THIS PROBLEM???
I F YOU DON'T WANT TO SPEND YOUR TIME ON THIS LET ME KNOW AND I JUST MIGHT HAVE TO QUIT!!!~

Tuesday, 14 February, 2006  
Blogger Ron Goldstein said...

Josephine
Slow down.....
When you clicked on your name did you look to the left of the screen for a blue box that said EDIT YOUR PROFILE ?
Answer YES or NO
Ron

Tuesday, 14 February, 2006  
Blogger Tomcann said...

Josephine -
DO NOT WORRY - you are not alone as I had the exact same instructions when i wanted to edit my profile - it didn't work then - and it still DOES NOT WORK - sooooo
1) - click on your name
2) - on the top LH corner you will see a stylised B in white on a red background with the word "BLOGGER" alongside - click on that
3) - now you will find a page and near the top RH it is asking you to register - so DO IT name and password - sgin in
4) - now you have a page named "Dashboard" and near the RH TOP side is a BLUE panel which states - "EDIT MY PROFILE"
click on that panel and you will have the profile come up and you can EDIT your head off - always finish by clicking on the "SAVE" panel
.....that should do it - if not THEN DO IT ALL AGAIN.
Cheers - print this out and READ IT CAREFULLY

Tuesday, 14 February, 2006  
Anonymous Josephine said...

RON AND TOMM I am so glad that you want me to help
RON When i clicked on my Name I DID NOT GET: EDIT YOUR PROFILE!!!So the answer is NO!!!
Tom I did click on the RED B as you suggested and i never was aked the question to register! Nothing about a DASHBOARD either!
I printed it out and will keep repeating your suggestions till the cows come home. I am not feeling so bad TOM since you had problems too. I sent an email to PETER and suggested that I quit???
But maybe i should keep on trying??I hate to give up I had a TITANIC fight to learn to comment maybe i am in for another Titanoc battle??? with this problem???THANKS you 2 for trying to help me!!!

Tuesday, 14 February, 2006  
Anonymous H JOSEPHINE said...

Ron i found the PAGE WHERE i have to fill in my username and password!! and now iam told my passworf is wrong and I KNOW it is right!!!So i did not get a DASHBOARD!
What NOW???

Tuesday, 14 February, 2006  
Anonymous Josephine said...

The password i filled in in the proper dutch spelling Should i change that??

Tuesday, 14 February, 2006  
Anonymous josephine said...

i filled in my password: first letter with a CAPITAL H ,filled in my password the way it is written in HOlland AND
I wrote it in the way it might be spelled in English: nothing worked!

Tuesday, 14 February, 2006  
Anonymous Josephine said...

The strange thing is that my username ànd password were found to be OK and now my password is wrong????go figure!

Tuesday, 14 February, 2006  
Blogger Peter G said...

Josephine

Your problem and Tom's answer has help fill a lacuna in the FAQ.

I have now given a very detailed guide on how to log/sign in. I had wrongly assumed that you were already signed in. Please re-read the FAQ.

Tuesday, 14 February, 2006  
Blogger Tomcann said...

Josephine -
now that you have clicked on the WHITE "B" in the red background and got to the signing in bit - your password should be in the LOWER case - that is holland - NOT HOLLand - once that is cleared - submit - THEN the dashboard will come up and from there you can EDIT your profile ! - try it ! Keep everything in the English language - many Americans still understand it !

Tuesday, 14 February, 2006  
Blogger Peter G said...

Josephine

Remember that your username is odyssey2, then be carefull with your password.

Tuesday, 14 February, 2006  
Blogger Peter G said...

NO, Tom and Josephine

Your PASSWORD should be EXACTLY as you chose it, if it is in 'CAPITALS' then enter them, if it is in 'lower case', then enter it like that. If it is a mixture, for example only, hoLLaNd, then enter it precisely like that.

Tuesday, 14 February, 2006  
Blogger Ron Goldstein said...

Josephine
We have an old English proberb that goes "Too many cooks spoil the broth" so I'm going to leave you in the capable hands of Peter and Tom.
The only piece of advice I'm going to give you is that when you DO sort out your problems do NOT log out, for any reason.
You are not posting any financial or personal details on this site so why bother to log in or out at any time?
When the dust has settled I will come back and we can talk about what life was like for you in WW2.

Best wishes

Ron

Tuesday, 14 February, 2006  
Anonymous josephine said...

Ron and PETER! I wrote my password down!! and they still say it is wrong!!! Should i ask for a new password written differently???this drives me to distraction!! How come both username and password were found to be fine and now not???

Tuesday, 14 February, 2006  
Anonymous Josephine said...

RON I never log out!!~Thanks for your help!!
I have an idea that this problem will NOT be solved if they don't accept my password that I wrote DOWN. I grew up with the Odyysey and never will forget the name of the author!!It is an easy one anyway!
when we wanted to look up a word : the prof. said:"Don't use the "sewer" that is what he called a dictionary:
we could use a dictionary only if we could not translate the sentence without knowing the meaning of thay word.

Tuesday, 14 February, 2006  
Blogger Peter G said...

Josephine

There's no one behind the scenes, the blog is programmed to check user names and passwords, it does NOT make mistakes.

Being entirely logical,if you misspell your username the password will be rejected, since it does not match the associated username.

Enter your username carefully 'odyssey2', then your password.

Do NOT discuss your password here the entire world can see it, although once you are sorted out I shall delete these entries.

Check the FAQ, I have made several alterations.

Here's a sobering thought for you. There are millions of Bloggers world-wide on over 800,000 blogs. How come they are all able to sign in?

Tuesday, 14 February, 2006  
Anonymous josephine said...

PETER, i wrote the password down ; it is 7 letters and all lower key.
I tried all capital letters and the first letter as it is like a last name: the first letter is usually written as a capital letter; NOTHING WAS ACCEPTED/. I SENT IN A NOTE WITH PLEASE " RETRIEVE MY Password!" they were goingt to send an email with instructions but NO Email was sent maybe because it is night time in the UK.??

Wednesday, 15 February, 2006  
Blogger Peter G said...

Josephine

Google are very helpful with lost passwords (I know you haven't 'lost' it, but check it all the same).

Read the FAQ on recovering a password or username. Google will email your personal membership data to you. It could well be that what you think is your current password isn't.

Wednesday, 15 February, 2006  
Blogger Ex 4th Hussar said...

Peter
Have just noticed that if I click on COMMENTS it will allow me to post (as in this case)

Thursday, 16 February, 2006  
Blogger Peter G said...

You seem to have got yourself two identities: ron goldstein and ex 4th hussar.

You are logged out of one and logged in with the other.

Thursday, 16 February, 2006  
Blogger Ex 4th Hussar said...

Peter
Silly question....
How do I log OUT
Ron

Thursday, 16 February, 2006  
Blogger Peter G said...

Click on the all-important white B Blogger icon in the top left. That will take you to the Dashboard page.

Then look at the top right. You will see, if you are signed in of course, an option to sign out.

Thursday, 16 February, 2006  
Blogger Ron Goldstein said...

Peter
Many thanks for (once again) getting me out of trouble.
I will be writing up what I think went wrong so that you can add it to your FAQ section for the benefit of others

Friday, 17 February, 2006  
Anonymous Josephine said...

Peter, i re-read the FAQ. but cannot find a solution to my problem: when i click on the white B i fill in me username and ask to tell me my password as this is not accepted. I keep getting a message that they found my username and i should watch my email with the"SOLUTION"! i tried many times but NEVER get any e mail sol. to click on!! I follewd your advice and sent my E maill addressIi.o. filling in the wrong password and ask for HELP
I DO NOT HAVE a SPAM FOLDER and have only few letters in my INBOX. Since you know my username and pasword could you find out what is going on???
I will never be able to fill in my profile if this continues. Will i be kicked off as a member???
Could you help me??? thanks!

Wednesday, 01 March, 2006  
Anonymous josephine said...

Peter, i tried 4x to get an emailaddress to send me my password; to no avail!!
they say they found my uswer account and that is a far as it goes!! any other suggestions??Thx.J

Wednesday, 01 March, 2006  
Anonymous josephine said...

Peter, i tried 4x to get an emailaddress to send me my password; they found my useraccounto and that is a far as it goes!! any other suggestions??Thx.J

Wednesday, 01 March, 2006  

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